🔧 Return & Refund Policy — Satisfaction Guaranteed

At Fight to Fly Studio, your satisfaction means everything to me. Every product is made to order with care, and I want you to feel confident about your purchase. If something isn’t right, contact me immediately using the contact form at the bottom of this page, and I’ll make it right.

⏳ 30-Day Satisfaction Guarantee

You’re covered by a 30-day guarantee from the time of delivery. If your item arrives damaged, defective, or incorrect in any way, I’ll take care of it.

📦 Return Conditions

To be eligible for a return, your item must:

Be unused and in the same condition you received it

Be in the original packaging

Note: Because all products are made to order, I can only accept returns or exchanges if the item is defective, damaged, or not what you ordered.

🔁 Return Process

If there’s any issue with your order, don’t wait—use the contact form at the bottom of this page to let me know. Include your order number, a brief description of the issue, and clear photos if possible. I’ll personally make sure it’s resolved.

Return shipping costs are the buyer’s responsibility unless the item is faulty

Please do not return your item to the manufacturer

💳 Refunds

Once I’ve reviewed the issue and approved the return or refund, I’ll process your refund back to your original payment method within 5–10 business days (timing may vary depending on your payment provider).

🔄 Exchanges

If you received a damaged or defective item and want a replacement, just let me know using the contact form at the bottom of this page.

💬 Still Need Help?

If you're unsure about your order or haven’t received your refund yet, feel free to reach out using the contact form at the bottom of this page. I’m here to make sure everything gets sorted out quickly and fairly.